Legal notice of the site www.https://activilong.com/en/
The "ACTIVILONG" website is operated by MISS ANTILLES INTERNATIONAL, a limited liability company with a capital of 381,122.53 euros, registered in the Trade and Companies Register under number B 327 235 818, whose registered office is
2 avenue du Montboulon - ZA du sauvoy - 77165 Saint- Soupplets - France
Telephone: (+33) 1 60 61 62 62
Fax: (+33) 1 60 61 62 72
E-mail: info @labomai.com
The Company MISS ANTILLES INTERNATIONAL (hereinafter referred to as M.A.I) is subject to VAT and identified by an individual number in application of article 286ter of the general tax code. Its individual identification number is FR 51 327 235 818 00033.
Director of publication :Marie Cheffre
E-mailcustomer service@shopactivilong.com
Site host: OVH.com
2 rue Kellermann - 59100 Roubaix - France
Photo Credits : photos
The website www.https://activilong.com/en/ is an e-commerce site accessible via the Internet. It allows to propose to the sale of cosmetic hair products to Internet users browsing the site (hereinafter the "Site").
General Terms and Conditions of Use (GTCU)
1.6 Personal data / Confidentiality
1.7 Request a review / Verified Reviews by Net Reviews
2. Access and operation of the Site
3.3 How do I disable cookies ?
3.5 Cookies issued by third parties
4. Applicable law and competent courts
Terms and Conditions of Sale (T&C) of the website www.https://activilong.com/en/
2. Opposability of the General Conditions of Sale
4.3. Use of the products - Precautions for use
8. Conditions and delivery times
9.1. Warranty for hidden defects (see Annex 2)
9.2. non-compliance/defects (see Annex 2)
9.2.1. Consideration of the buyer's request
11. Protection of personal data
17. Pre-contractual information Customer acceptance
Appendix 1: Extracts from the Civil and Consumer Code
Charter for the protection of personal data Activilong
On the collection and use of your personal data
2. Person in charge of the treatment
3. Collection of your personal data on the site of
11.2. The different types of cookies
________________________________________________________________________________________________________________________________
General Terms and Conditions of Use (GTCU)
The use of the Site by any person, regardless of the purpose of his or her visit, consultation or purchase (hereinafter referred to as the "Visitor"), is governed by these general terms and conditions of use (hereinafter also referred to as the "GTCU").
These general terms and conditions of use apply to the first visit to the Site and are enforceable throughout the use of the Site.
The information contained on the Site is intended for its visitors, whether they are consumers and/or professionals.
The information is provided "as is" with no guarantee of completeness, absence of errors, omissions or non-updating.
1. Changes
M.A.I reserves the right to modify and update the General Conditions of Use. The use of the Website will be subject to the GTU in force at the time of use.
1.2. use
The information appearing on the site is established in accordance with the French law in force on the day of its availability on the site. Any access from another territory than France is done at the visitor's own risk in consideration of the law applicable to him.
The rules of conflict of law are expressly excluded in favor of the complete and unreserved application of French law.
1.3. Access to the site
Visitors can normally access the site 24 hours a day, 7 days a week, without this being an obligation on the part of the director of publication, who may have to interrupt access to the site temporarily or permanently. No compensation can be granted by the director of publication for unavailability of the site, whether temporary or permanent.
1.4. Account
The user of the Site can subscribe online to the services offered on the Site.
Any user who has subscribed online to one of the offers must first create an account. He will be able to access this personal account by access codes. These access codes are strictly personal.
User is responsible for maintaining the confidentiality of his or her account and password and for restricting access to his or her computer. To the extent permitted by applicable law, User agrees to accept responsibility for all activities that occur under User's account or password. User shall take all reasonable steps to ensure that his or her password is kept confidential and secure, and shall immediately notify the Site if he or she has reason to believe that his or her password is known to anyone else, or if his or her password is used in an unauthorized manner, at service-clients@shopactivilong.com.
The user is responsible for the validity and completeness of the information provided, and must inform the Site of any changes to this information.
Any refusal to answer the mandatory questions on the account creation form will result in the non-subscription of the online offers.
You can access and modify your information and account settings in the "Your Account" area of the website.
1.5. Intellectual Property
The Site and any software used in connection with it may contain confidential information and data protected by intellectual property law. Thus, unless otherwise stated, the intellectual property rights on the documents and any data of any kind contained in the Site and each of its components (trademarks, drawings, images, illustrations, sounds, texts, graphic elements, charter...), including software, databases and newsletters are the exclusive property of M.A.I. (hereinafter the "Content"), which does not grant any license or any right other than that of consulting the Site. The reproduction of all or part of the Content is only authorized for the exclusive purpose of information for personal and private use, any reproduction or use for other purposes being prohibited.
You may not copy, modify, create a derivative work of, assemble, decompile (except as permitted by law), sell, extract, assign, sublicense or transfer any of the Content.
The visitor refrains from infringing, directly or indirectly, the property rights of the Website Editor and refrains from exploiting in any way whatsoever, in particular, the names, brands and logos. The Internet user commits himself respecting the entirety of the rights of the Editor of the Site and refrains from arousing any analogy in the mind of the public for any purpose whatsoever.
Any reproduction in whole or in part, by whatever means, without the prior written consent of the director of publication is unlawful and constitutes an infringement liable to give rise to damages and criminal sanctions.
It is also forbidden to modify all or part of the Content and in particular the software, or to use modified versions of the software in order to obtain unauthorized access to the service, and to access the Site by any means other than the interface provided to the Visitor by M.A.I.
1.6. Personal data / Confidentiality
M.A.I. takes particular care to protect your personal data.
The site www.https://activilong.com/en/ respects the French law on the protection of privacy, personal data and the European regulation on the protection of personal data (RGPD) of 27 April 2016.
In accordance with the law n°78-17 of January 6, 1978 relating to data processing, files and freedoms modified on June 20, 2018, M.A.I. informs you about the processing of personal data that it implements. You have the rights of access, query, modification, deletion, rectification of data concerning you.
Similarly, you have the right to object to the processing of information and personal data concerning you, which you may exercise for legitimate reasons, as well as the right to object to the use of such data for commercial prospecting purposes. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing of your personal data.
To exercise these rights, you may write to the Customer Service Department of the ACTIVILONG website, enclosing a copy of your identity card, either by e-mail to: service-clients@shopactivilong.com or by post to the following address
LABOMAI Customer Service e-Shop 2 avenue de MONTBOULON ZI du SAUVOY 77165 SAINT SOUPPLETS
Finally, you have the right to define general and specific directives defining how you want these rights to be exercised after your death.
You may also refer to the CNIL in order to file a complaint, if necessary. We invite you to contact us beforehand at: service-clients@shopactivilong.com.
The information that you communicate to us is intended for M.A.I., for the purpose of managing your requests, and for prospecting. They cannot be communicated to partners without your prior agreement.
All information provided by the customer during visits to the M.A.I. website is strictly confidential. Under no circumstances will the customer's contact information be transferred, sold or rented other than to make a delivery or to respond to an injunction from legal authorities. The information and data concerning each customer are necessary for the treatment of orders and commercial relations developed by M.A.I., and for internal statistical purposes.
The personal data that M.A.I. collects are processed, recorded and stored in accordance with the legal provisions in force in France.
When a Visitor registers, M.A.I. collects data using the form available in the "my account" section of the Site: last name, first name, title, billing and delivery address, telephone number, e-mail address.
When a Visitor consults pages on the Website, M.A.I.'s servers automatically recognize his IP address.
The personal data collected by M.A.I. during any visit or order of the Visitor are necessary for the management of his order by M.A.I. The personal data collected through the Website may be transmitted to partner companies to enable the delivery of orders, the detection of fraudulent payments and the management of marketing operations organized by M.A.I.
These data may be used, subject to the rights exercised by the Visitor, in order to inform him by e-mail of products, services and offers proposed by M.A.I.
M.A.I. may also collect statistical information in order to know how Visitors use the Website (frequency of consultation of the different pages of the Website, sales statistics and origin of the Website's Visitors, etc.).
Information relating to the Visitor's profile is kept by M.A.I. and will only be used internally to conduct market research, in particular, unless the Visitor indicates otherwise.
1.7. ask for a review / Verified Reviews by Net Reviews
Following his order on the Site, the customer receives an automated e-mail from Avis Vérifiés by Net Reviews, an independent organization mandated by M.A.I to collect the opinions of its customers online.
He is free to respond or not to this request.
This collection of opinions relates to the customer's personal purchasing experience (ease of navigation, respect of preparation or delivery times for parcels...) as well as the products ordered (quality of the formulas, results obtained...) and allows M.A.I. to collect information allowing the implementation of improvements to the service and products it offers.
Any justified and contextual opinion, whether positive or negative, is published and can be consulted at any time online via the Avis Vérifiés widget located at the bottom left of the Site.
Avis Vérifiés by Net Reviews is AFNOR certified and is thus committed, within the framework of its activities and in accordance with the legislation in force in France (Law No. 78-017 of January 6, 1978 relating to data processing, files and freedoms (known as the Data Protection Act) and in Europe (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD), to ensure the protection, confidentiality and security of the Personal Data of persons benefiting from the services and/or products of AFNOR Group entities, as well as to respect their privacy.
For more information on AFNOR certification, please visit this link: http://groupe.afnor.org/RGPD-AFNOR/Charte-protection-des-donnees-personnelles-et-de-la-vie-privee-AFNOR-CERTIFICATION.pdf
For more information on the Avis Veriés by Net Reviews privacy policy, please visit this link: https://www.avis-verifies.com/index.php?page=mod_regles_confidentialites
1.8. Use of cookies
The visitor declares that he/she accepts the possibility for the website editor to use the cookie technique in accordance with the following policy (see paragraph 4. Cookie policy)
1.9. Hypertext links
The Site may include links to other websites or other Internet sources. Insofar as M.A.I. cannot control these external sites and sources, M.A.I. cannot be held responsible for the availability of these external sites and sources, and bears no responsibility for their content, advertising, products, services or any other information or data available. In addition, ACTIVILONG shall not be liable for any damages or losses incurred or alleged to have been incurred as a result of relying on any such content, advertising, products, services, or other information or data available. In addition, M.A.I. shall not be liable for any damages or losses, actual or alleged, resulting from reliance on or use of the content, goods or services available on such external sites or sources.
Any creation of links to the M.A.I. website, any framing of the website, and more generally any use of an element composing the website, is subject to the prior and express authorization of M.A.I., which may be cancelled at any time at its sole discretion. M.A.I. reserves the right to request the removal of any link to the Site that has not been, or is no longer authorized and to request damages as compensation for the harm suffered.
1.10. visitor behavior
Each Visitor must use the Internet responsibly, with respect and courtesy for the rights of other Internet users.
In this respect, the Visitor, by accessing the Site, is prohibited from :
- upload, post, email or otherwise transmit any unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful or racially, ethnically or otherwise objectionable material to the Site ;
- upload to the Site, post, e-mail or otherwise transmit any material that contains software viruses or other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- disrupt or interrupt the Site or servers or networks connected to the Site, or violate any requirements, procedures, rules or regulations of networks connected to the Site
- attempt to interfere with the service of any user, host or network, including but not limited to, exposing the Site to a virus, creating a flood, flooding the server, overloading the e-mail system, or forging any TCP/IP packet header information or any part of the header information in any e-mail ;
- accessing data that is not intended for the Visitor or entering a server/account that the Visitor is not authorized to access ;
- attempt to probe, scan or test the vulnerability of a system or network, or to breach security or authentication measures without authorization ;
- impersonate another person ;
- carry out an activity or incite a third party to carry out an illegal activity or any other activity that would infringe the rights of M.A.I., its suppliers, partners, distributors, advertisers or any other Visitor ;
- transmit or transfer (by any means whatsoever) any information or software derived from the Site, in particular to other countries or to certain foreign nationals in violation of any national or international law or regulation.
Recognizing the global nature of the Internet, each Visitor agrees to comply with all local and international rules and procedures regarding online behavior and acceptable content, including all applicable laws regarding the transmission of technical data.
At any time and for any reason, M.A.I. may use any means to terminate, without notice, the Visitor's use of the Website or any of ACTIVILONG's services for any conduct that violates these terms of use.
M.A.I. reserves the right to claim damages from the Visitor in the event of prejudice and non-compliance with the general conditions of use of the Site.
2. Access and operation of the Site
The Visitor is solely responsible for setting up the computer and telecommunications means allowing access to the M.A.I. Website, and for the knowledge required to use the Internet and to access the Website. The Visitor is responsible for the connection and equipment costs related to accessing the Internet and using the Site.
M.A.I. cannot guarantee the accuracy and completeness of the information published on its site nor the permanence of its proper functioning or its total computer security. M.A.I. shall therefore not be held responsible for any damage that any Visitor may suffer as a result of such use. Furthermore, M.A.I. declines all responsibility for any indirect damage that may occur as a result of anyone accessing the Site or the impossibility of accessing it, or as a result of the credit given to any information coming directly or indirectly from the latter.
3. Cookie Policy
M.A.I. informs Internet users, through these general conditions of use, that it may use cookies when the Internet user navigates the various interfaces and pages of the Site as well as during the process of registering, downloading and updating it.
By using the Site, you expressly agree and consent to the use of cookies in accordance with our Cookie Policy.
3.what is a cookie ?
A cookie is a small text file that a web server can keep on a computer's hard drive to store information about the user. The cookie uniquely identifies your computer, and can only be read by the website that sent it to the computer.
A cookie is not an executable file or program and therefore cannot be propagated.
3.2. What is the purpose of cookies ?
The purpose of using cookies is to recognize users and to provide a better, more personalized service.
The use of cookies is also intended to obtain statistical information on the use of the Site.
By setting your browser to refuse cookies, certain features, pages, areas of the Site will not be accessible, for which we cannot be responsible.
We would also like to draw your attention to the fact that, when you object to the installation or use of a cookie, a refusal cookie is installed on your terminal equipment. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies. Similarly, when you consent to the installation of cookies, a consent cookie is set. The consent or refusal cookie must remain on your terminal equipment.
3.how do I disable cookies ?
The Internet user can set his browser to accept or reject the cookies he receives or to notify him when a server wants to keep a cookie or delete it from his computer. In the cell phone, he can delete cookies via the "Settings" option.
To prevent the installation of cookies you must follow the instructions that correspond to the browser you are using:
- Internet Explorer: on the "Tools> Internet Options" menu, click on the "Privacy" tab, select the desired setting and press the advanced settings. Select "Ignore automatic cookie handling". Mark "Enable" or "Block". We recommend activating the option "Always accept session cookies" to allow for a more optimal navigation of our Website.
- Firefox: on the "Tools> Options" menu, click on the "Privacy" tab. Enable or disable "Accept cookies from the web" or "Tell websites not to track me", depending on your browser version. You can also delete the installed cookies by clicking on the "Delete cookies individually" option.
- Chrome: on the "Tools> Settings" menu, click on the "Privacy> Content Settings" tab. After selecting the "show advanced settings" option, click on your preferred cookie setting. If you do not want to allow the installation, you can select the option "block data from sites and third-party cookies".
- Opera: on the "Settings> Preferences" menu, click on the "Advanced" tab. On the "Cookies" menu select the "Accept traces" or "Never accept cookies" options. If you wish to have a more comprehensive level of control over the cookies that are placed on your computer, we recommend that you select the "Ask me before accepting cookies" option.
- Safari: on the "Tools> Preferences" menu, click on the "Security" tab. On the "Accept Cookies" menu, select "Always" or "Never". If you have an iPhone, you will need to go to "Settings> Safari" and select whether or not to accept cookies.
If you are using another browser, you can get more information about setting cookies through the help or support section of the browser itself.
M.A.I. may modify the Cookie Policy in accordance with the law, regulations or in order to adapt the policy to the instructions issued by CNIL. M.A.I. advises visitors to visit the cookie policy regularly to be informed of changes
3.4. M.A.I. cookies
When you connect to our site, we may install various cookies on your terminal, subject to your choices, allowing us to recognize the browser of your terminal during the period of validity of the cookie concerned. The cookies we issue are used for the purposes described below, subject to your choices, which result from the settings of your browser software, used when you visit our site.
The Cookies we issue allow us to:
- To establish statistics and volumes of frequentation and use of the various elements composing our site (headings and contents visited, course), allowing us to improve the interest and the ergonomics of our services
- To adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our site, according to the hardware and software for viewing or reading that your terminal has
- To memorize information relating to a form you have filled out on our site (registration or access to your account) or to products, services or information you have chosen on our site (contents of an order basket, etc.)
- To allow you to access reserved and personal areas of our site, such as your account, thanks to identifiers or data that you may have previously given us
- Implement security measures, such as requiring you to log in to a content or service again after a certain period of time.
3.5. Cookies issued by third parties
The issuance and use of cookies by third parties is subject to the privacy policies of those third parties.
The advertising content (graphics, animations, videos, etc.) displayed in our advertising spaces are likely to contain cookies issued by third parties: either the advertiser at the origin of the advertising content in question, or a company outside the advertiser (communication consulting agency, audience measurement company, targeted advertising provider, etc.), which has associated a cookie with the advertising content of an advertiser.
Where applicable, the cookies issued by these third parties may allow them, during the period of validity of these cookies :
- To count the number of displays of the advertising contents diffused via our advertising spaces,
- Identify the advertisements displayed, the number of users who clicked on each advertisement, allowing them to calculate the amounts due as a result and to establish statistics
- Recognize your device when you subsequently browse any other site or service on which these advertisers or third parties also issue cookies and,
If necessary, to adapt these sites and third-party services or the advertisements they display, to the navigation of your terminal of which they may have knowledge.
- For more information on cookies and their use, the Visitor may consult the file of the Commission Nationale de l'Informatique et des Libertés at the following address: http://www.cnil.fr.
4. Applicable law and competent courts
The Site www. https://activilong.com/en/ is subject to French law.
The French courts will have exclusive jurisdiction in the event of a dispute.
All disputes to which the application of the present conditions could give rise, concerning both their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not be resolved between the parties will be submitted to the competent courts under the conditions of common law.
5. Mediation
In case of dispute with M.A.I., not amicably settled within 45 days from the written notification of the dispute by the Internet user, the latter, if he so wishes, may resort to a conventional mediation procedure, in particular with the Commission for Consumer Mediation (Article L 612-1 of the Consumer Code) or with the e-commerce mediation body set up by FEVAD, which is accessible via the URL http://www.mediateurfevad.fr/, or to any alternative method of settling disputes (conciliation, for example) in the event of a dispute.
To this end, M.A.I. informs you that you may refer the matter to the mediator within one year of the written notification of the dispute. If you fail to do so, your request will be barred.
In case of legal dispute, the dispute will be under the exclusive competence of the French courts competent for a dispute between M.A.I. and a non-professional.
Terms and Conditions of Sale (T&C) of the website www.https://activilong.com/en/
Preamble
The present general conditions of sale apply between :
MISS ANTILLES INTERNATIONALE (M.A.I.), a limited liability company with a capital of 381,122.53 euros, registered in the Trade and Companies Register under number 327 235 818 000 33, whose head office is
2 avenue du Montboulon - ZA du sauvoy - 77165 Saint- Soupplets - France
Telephone: (+33) 1 60 61 62 62
Fax: (+33) 1 60 61 62 72
E-mail: info@labomai.com
The company MISS ANTILLES INTERNATIONALE (M.A.I.) is subject to VAT and identified by an individual number in application of article 286ter of the general tax code. Its individual identification number is FR 51 327 235 818 000 33.
Hereinafter referred to as "M.A.I
And
Any natural person acting as a consumer or non-professional buyer visiting or purchasing hair cosmetics, including M.A.I. brands, on the www.https://activilong.com/en/ website
Hereinafter "Internet user
Any order taken on the site www.https://activilong.com/en/ supposes the consultation and the preliminary acceptance of the present general conditions.
The site www.https://activilong.com/en/ being a space of electronic trade, the Internet user recognizes to be perfectly informed of the fact that his agreement concerning the contents of the present general conditions of sale does not require the handwritten signature of this document.
The Internet user is invited to save and print the present general conditions of sale, which are binding between the parties
The Internet user declares that he/she is of legal age and has full legal capacity to enter into contracts under these general conditions of use under French law.
1. Object
The purpose of these general conditions is to define the rights and obligations of the parties in the context of the remote sale of hair cosmetics on the online sales space accessible within the site www.https://activilong.com/en/ from the placing of the order to after-sales services and guarantees, through payment and delivery.
2. Opposability of the General Conditions of Sale
The version of the general conditions of sale opposable to the Internet user is the one appearing on the site at the time of the validation of the order by the Internet user.
The Customer declares that he/she has read the present General Terms and Conditions of Sale and has accepted them by checking the box provided for this purpose before the implementation of the online ordering procedure.
These General Terms and Conditions of Sale may be subject to subsequent changes, the version applicable to the Customer's purchase is the one in force on the website on the date the order is placed.
The validation of the order by the Customer implies acceptance without restriction or reservation of these General Conditions of Sale.
3. Unavailability of the site
The website www.https://activilong.com/en/ or access to one or more services within the site such as the online sales area may, without notice or compensation, be closed temporarily or permanently, without the Internet user being able to claim any compensation.
4. Products
4.1. Availability of products
The products offered for sale by M.A.I. are those appearing on the site www.https://activilong.com/en/ on the day of the consultation of the site by the Internet user.
The products are offered within the limits of available stocks. In the absence of availability of the product, M.A.I. undertakes to inform the Internet user by any means at its convenience within 5 days of the order.
In this case, M.A.I. will be able, in agreement with the Internet user, to schedule a new delivery date according to its restocking. In the absence of agreement or of the impossibility of having the ordered product, M.A.I. will proceed to the refunding of the sums paid by the Internet user as soon as possible and at the latest within 30 days, without the latter being able to claim any compensation.
4.2. information
The greatest care is taken to put on line, prior to the placing of the order, information relating in particular to the essential characteristics of the products offered for sale, the methods of payment and delivery. However, minor variations in the representation of the product and not relating to the essential characteristics may be present. These variations can in no way engage the contractual responsibility of M.A.I..
The information put on line on the site www.https://activilong.com/en/ exonerates in no case the Net surfer to take note of any other information joined to the product or carried on the product or its packing (precautions of use, conditions of use...).
The products offered are in accordance with the French legislation in force and the standards applicable in France.
The photographs of the products intended to illustrate them are not contractual and could not engage the responsibility of M.A.I.
4.3. Use of the products - Respect of the precautions of use
The customer undertakes to use the products in accordance with their intended purpose and to observe the instructions on the product labels for their proper use.
The products may contain very powerful concentrates that can be dangerous if not used properly.
The customer is informed that he/she must take note of any information attached to the product or on the product or its packaging concerning precautions for use and conditions of use before any use.
M.A.I cannot be held responsible for any damage that may occur as a result of use that does not comply with the advice and/or recommendations presented on the product, its packaging and/or its instructions.
5. Price
The prices related to the order of the products are indicated on the online sales space dedicated to this purpose.
The prices are displayed in euro in amount including VAT.
These prices do not take into account, unless otherwise stated, the shipping costs, which will be indicated in addition to the price including VAT before the order is placed, once the Internet user has chosen the delivery method and the delivery address.
The prices take into account the VAT applicable on the day of the order. Any change in the applicable VAT rate will be automatically reflected in the prices of the products in the sales area.
During the confirmation by e-mail of the order of the Internet user, it will be indicated the total amount of the order (price including VAT + shipping costs) in euro.
The prices of the products do not include the communication costs related to the use of the online sales service, which remain the responsibility of the Internet user.
M.A.I. reserves the right to modify its prices at any time. However, the products will be invoiced on the basis of the prices in force at the time of the recording of the order.
6. Ordering
6.1. Order taking
The order taking process includes the following steps:
- Step 1: Fill your cart ;
- Step 2: Fill in the required fields of the identification and/or information forms. The mandatory fields are indicated by an asterisk. The Internet user certifies the truthfulness and accuracy of the information thus transmitted ;
- Step 3 : Consultation of the general conditions of sale ;
- Step 4: Acceptance of all the general terms and conditions of sale by checking the box accepting the general terms and conditions of sale ;
- Step Five Validation of the order by clicking on the button dedicated.
The Internet user receives an acknowledgement of receipt of his order by electronic means.
The contractual information is presented in French and is confirmed at the latest at the time of validation of the order by the Internet user.
The offers of Products are valid as long as they are visible on the site, within the limits of available stocks.
The sale will only be considered final after MAI has sent the Customer confirmation of acceptance of the order by e-mail and after the Customer has paid the full price.
The registration of an order on the Site when the Internet user accepts the present General Conditions of Sale by checking the box provided for this purpose and validates his order.
Any order made by the Internet user via the above-mentioned steps constitutes an acceptance of the general conditions.
6.2. Confirmation of order
In accordance with the applicable regulations, the contractual information will be confirmed at the appropriate time and at the latest at the time of delivery, by e-mail to the e-mail address indicated by the Internet user on the order form.
This confirmation e-mail will include the following information:
- product description;
- identification of the order number;
- the total amount of the order (price before tax, price including tax, shipping costs);
- a reminder of the conditions for securing payment;
- the existence of the right of withdrawal ;
- the present general conditions of sale in PDF format.
It is the responsibility of the Internet user to keep the contractual information on the medium of his choice. The Internet user has the possibility to check the details of his order, its total price and to correct possible errors before confirming his acceptance. This validation implies the acceptance of the entirety of the present General Conditions of Sale and constitutes a proof of the sales contract.
It is therefore the responsibility of the Internet user to check the accuracy of the order and to immediately report any error.
M.A.I. reserves the right not to confirm the order in particular in case of refusal of authorization of payment, erroneous address or any other problem on the account of the user. In this case, M.A.I. will inform the Internet user by e-mail.
The order becomes final only after :
- payment of the totality of the price by the Internet user ;
- verification of the availability of the product by M.A.I. within a maximum of 5 working days from the sending of the e-mail acknowledging receipt of the said order to the Internet user.
For the placing of orders, the working hours are from Monday to Friday from 8am to 6pm except for public holidays.
6.3. Order error
In the event of an error on the order, the Internet user has 48 hours from receipt of the order to send an email to ACTIVILONG's Customer Service department, via the contact form on the website https://activilong.com/en/index.php?controller=contact (subject: Customer Service) specifying the nature of the error made (e.g.: ordering a soft straightening kit instead of a strong straightening kit). The customer must then return the package, shipping costs at his expense, containing the products imperatively unopened / unsealed. Any failure to comply with this last condition will result in the automatic cancellation of the claim and the impossibility of making any exchange. The goods can then be sent back to the customers after payment of the shipping costs. Goods actually ordered in error and not opened/unsealed will be exchanged.
6.4. Gifts for purchase
In order to thank its customers and to allow them to discover other products, M.A.I. offers trial doses for any order on its Site according to a pre-established scale relative to the amount of the order
- For any order between 5 and 15 euros (excluding shipping costs): 1 free trial dose;
- For any order between 15 and 30 euros (excluding shipping costs): 2 free trial doses;
- For any order over 30 euros (excluding shipping costs): 4 free trial doses
6.5. Preparation of orders
After validation and payment of the order by the customer and after acceptance of the payment by the officially accredited banking institutions, the order will be packaged and shipped within 24H to 48H (working days). Any order placed on the weekend (from Friday after 12:00 to Sunday) will be prepared and shipped the following Monday. Any order placed the day before a holiday (after 12:00), or on the holiday in question, will be prepared and shipped the next business day.
During the summer vacations, from July 15 to August 30, preparation times may vary (+24 hours) due to product availability/replenishment and temporary staff reduction
7. Payment
7.1. Means of payment
Payment is made online either by credit card: Carte Bleue, MasterCard, Visa or American Express or by Paypal.
Payments by check, bank transfer and telephone payments are not accepted.
The total amount of the order (products and shipping costs) is debited at the time of the order.
The product invoice will be inserted in the package containing the ordered product(s). This invoice and the corresponding order form remain printable six months since the "my account" insert on the customer's personal page of the ACTIVILONG website, as soon as the order is shipped.
The order is final only when it has been confirmed by the payment of the price by the buyer.
For credit card payments made on its website, M.A.I. uses the secure payment service of its partner banks (Clic and Pay developed by Crédit du Nord: 3D Secure) or Paypal. All information transmitted from the www.https://activilong.com/en/ website to the payment system is systematically encrypted to ensure confidentiality.
In the case of a partial delivery, the card will be credited again with the amount of the unavailable items. A complementary delivery will be proposed if the missing items are restocked.
By validating your order, you accept the entirety of our T&Cs and adhere to them without reservation.
7.2. Default of payment
In the case of a default of payment of the price not justified by a legitimate reason, M.A.I. is entitled to claim from you interests of delay calculated on the basis of the legal rate in force increased by three points applicable as from the date of exigibility of the payment.
M.A.I. shall not be obliged to deliver the Products ordered by the Client if the latter does not pay the price in full in accordance with the conditions indicated above.
7.3. Reservation of ownership
The delivered product remains the property of M.A.I. until the complete and effective payment of the price by the Internet user. The default of payment could involve the claim of the product by M.A.I..
The transfer of the risks of loss or deterioration to the Internet user takes place on the date of delivery of the product.
7.4. Sales Restrictions
M.A.I. reserves the right to suspend or cancel an order in case of :
- Country of destination uncovered allCountry outside Metropolitan France and United Kingdom
- Incomplete payment of the order price
- Litigation or refusal of payment by officially accredited banking institutions,
- Ongoing dispute with the customer regarding payment or return of an order,
- Delivery address: P.O. Box or poste restante (restrictions according to the country and the carrier chosen),
- Incomplete, unknown and unverifiable or illegible address (typing errors) by ACTIVILONG Customer Service,
- Destination countries where trade restrictions on imports apply to the goods to be shipped
8. Conditions and delivery times
8.1. Shipping costs
M.A.I. offers its customers flat rate delivery charges:
A. Home delivery with signature and without contact:
- For any order between 1 euro and 48.99 euros, shipping costs are 5,90 euros TTC ;
B. Home delivery without signature:
- For any order between 1 euro and 48.99 euros, shipping costs are 4,90 euros TTC ; ;
C. Delivery in Relay Points / Local shops:
- For any order between 1 euro and 48.99 euros, shipping costs are 4.90 euros incl. VAT ; ;
M.A.I. offers free shipping for all orders of 49 euros or more.
8.2. Delivery time
The products ordered by the Internet user will be delivered within a maximum of thirty (30) days from the confirmation of the order and its payment.
In case of unavailability of the product, M.A.I. commits itself to inform the Internet user as soon as possible so that the Internet user can be reimbursed at the latest within thirty (30) days of the payment of the sums he has paid.
In the event of foreseeable extension of the delivery time, M.A.I. undertakes to inform the Internet user as soon as possible and by any means so that the latter can then choose to maintain or cancel all or part of his order.
M.A.I. cannot be held responsible for the consequences of all events beyond its control, in particular cases of force majeure or fortuitous event, which would tend to delay or prevent the delivery of the ordered product.
In the event of failure to comply with the time limit mentioned, the Internet user may cancel the order by sending a registered letter with acknowledgement of receipt to the address of the ACTIVILONG e-Shop Customer Service, whose address can be consulted at the top of these GTC. The cancellation will only be taken into account by M.A.I. if shipment or delivery has not occurred between the sending and receipt of the said letter. The Internet user will be reimbursed at the latest within thirty (30) days following the reception of the registered letter by M.A.I.
Unless otherwise stated, M.A.I. reserves the right to choose the carrier.
8.3. Control of the delivery
M.A.I. guarantees the conformity of the delivered product to the essential characteristics described on the site www.https://activilong.com/en/ and this for a use in conformity with its destination.
The Internet user is required to check the condition of the packaging and the conformity of the product delivered, and to make any reservations on the delivery note of the carrier.
The reason for a refusal or the report of a damaged package must be clearly notified and signed in the space "written reserves" of the delivery note from the carrier. It is essential that the Customer immediately notifies these "written reserves" to: service-clients@shopactivilong.com specifying his name, first name, date and order number.
If, upon opening a perfectly good package, the Customer notices any damage, he/she must inform M.A.I. as soon as possible, in the form of a "claim" describing the damage noticed, attaching a photo if possible. The possible "written reserve" which will have been formulated on the delivery slip will enrich its "complaint".
The Customer must confirm the said "written reservations" and "complaint" within the legal time limits of three (3) working days following receipt in France and seven (7) working days for other countries. Failure to make a claim within this period will extinguish all actions against M.A.I.
The products having effectively undergone a damage will be controlled, evaluated and validated by M.A.I., which will then propose a replacement or a refund.
8.4. delivery area
Packages are delivered in France (including Corsica and Monaco), the United Kingdom and Europe.
The delivery costs are indicated at the time of the order depending on the territory and delivery options.
There are different types of delivery for packages:
- Delivery by So Colissimo at home with or without signature:
Each recipient is informed by sms or email of the availability of his package.
From the time the Post Office takes charge of the customer, he will be delivered at home within a period of 48 to 72 hours (working days) for metropolitan France and 3 to 5 days (working days) for Europe and the United Kingdom, subject to delivery deadlines. If the customer is absent and if the size of the parcel allows it, the letter carrier will deposit it in his mailbox. In case of impossibility of depositing the parcel in the mailbox of the customer, the letter carrier will deposit in his mailbox a notice of passage mentioning the date and the address of the post office where the customer will be able to withdraw his parcel on presentation of an identity document. From the date mentioned on the notice of passage, the customer will have fourteen (14) days to come and withdraw his parcel. After this period, the package will be automatically returned to M.A.I. If the parcel is returned by the Post Office with the mentions "not claimed" or "does not live at the indicated address", M.A.I. will inform the concerned customer by e-mail. In this case, the parcel can be sent back to the customer after his agreement and after payment of the forwarding expenses.
In case of reshipment of the parcel and in the hypothesis where this last one is again returned by the Post office at the end of the fourteen (14) days of deadline of provision, without that the customer did not make share of his right to retractation, M.A.I. reserves the right to have the articles of the order and to apply a penalty of 28% of the amount of the order (2% per day of delay as from the provision) except expenses of reshipment which remain with the load of the customer. This right of M.A.I. does not open any right to exchange, or any compensation to the benefit of the customer. The customer will only be reimbursed for a value of 72% of the amount of his order without being able to claim any additional compensation or refund.
In case of problem of delivery and in particular of deterioration of the ordered products, the customer has a deadline of forty-eight (48) hours with reception of the parcel (hour of delivery) to make known it to M.A.I. by electronic mail or postal mail. The customer will then be able to benefit from the conditions of exchange or refund.
- Delivery in post offices and parcel relays:
From the moment La Poste takes charge of the parcel, the customer will be delivered in one of the 10 000 post offices, 4800 shops or 32 Cityssimo parcel spaces (in the geographical areas covered). The customer will be informed of the availability of his parcel by sms or email. He will then be able to withdraw his parcel within fourteen (14) days. After this period, the parcel will be returned to M.A.I., which will inform the customer by e-mail. In this case, the parcel can be sent back to the customer after his agreement and after payment of the forwarding expenses.
In the event that the parcel is returned by the Post Office after the fourteen-day period of availability, without the customer having expressed his right of withdrawal, M.A.I. reserves the right to dispose of the articles in the order and to apply a penalty of 28% of the amount of the order (2% per day of delay from the date of availability), excluding the cost of return, which shall be borne by the customer. This right of ACTIVILONG does not give the customer any right to exchange or any compensation. The customer shall only be reimbursed for 72% of the amount of the order without being able to claim any additional compensation or reimbursement.
8.5. Loss of a package
Any order not received at the address indicated by the customer thirty (30) days after shipment shall be considered lost (after verification with La Poste by ACTIVILONG Customer Service). In this case, M.A.I. undertakes to reship the order to the customer subject to stock availability, or to refund all or part of the items sold out
9. Guarantees
9.1. Warranty of hidden defects (see Annex 2)
M.A.I. is held to respect the legal guarantee of the hidden defects, within the meaning of the article 1641 of the Civil code which stipulates: "the salesman is held of the guarantee because of the hidden defects of the thing which make it unsuitable with the use of which one intends it, or which decrease so much this use, that the purchaser would not have acquired it, or would have given only one less price of them, if it had known them".
The customer may decide to implement the warranty against hidden defects Product in accordance with Article 1641 of the Civil Code; in this case, he may choose between the resolution of the sale or a reduction of the sale price in accordance with 1644 of the Civil Code.
In all cases M.A.I. cannot be held responsible for the misuse of the product by the Internet user, but also for the non-respect of the regulatory and legislative provisions in force in the country of reception.
9.2. non-compliance/defects (see Annex 2)
In case of non-conformity of the delivered product, the buyer shall inform ACTIVILONG's Customer Service by e-mail, clearly stating the non-conformity.
It is recalled that under the legal guarantee of conformity, the customer :
- Has a period of two (2) years from the delivery of the product to act against M.A.I. ;
- Can choose between repair or replacement of the Product ordered, subject to the conditions of cost provided by Article L 217-9 of the Consumer Code ;
- Is exempted from proving the existence of the defect of conformity of the Product during the 24 months following the delivery of the Product.
The legal guarantee of conformity applies independently of the commercial guarantee that may cover the product.
9.2.1. Consideration of the buyer's request
M.A.I. commits itself, with regard to the request of the purchaser, to exchange or to refund the product to the purchaser. In the event of a clear cost difference between the two options, M.A.I. will opt for the less expensive solution. In the event of a return due to a defect, M.A.I. will reimburse the shipping costs on presentation of the corresponding receipts and in any case according to the rates in force. The reimbursement is made in proportion to the price of the product on the totality of the order.
Subject to the buyer's consent, M.A.I. may offer a credit note instead of an exchange or refund.
The stipulations of this article do not prevent you from benefiting from the right of withdrawal provided for in article 10.
10. Right of withdrawal
In application of article L 221-18 and following of the consumer code, the non-professional Internet user has a withdrawal period of fourteen (14) days from the date of receipt of the order for the items he orders.
If the non-professional Internet user uses this right of withdrawal, the product must be returned in its original packaging, in a correct state, i.e. without excessive handling (absence of significant deterioration of the packaging) or use, at the latest within fourteen (14) days following the communication of its decision to withdraw and accompanied by all accessories and possible notices and the indication of the invoice to which the products relate. The costs of return are at the expense of the Internet user.
A product having undergone a depreciation following excessive handling (in particular damaged, damaged returned incomplete) could not be taken again.
In case of exercising the right of withdrawal, the non-professional Internet user will have the choice of requesting either a refund of his order, except for the return shipping costs that he will have incurred, or an exchange of the product. In case of exchange, the non-professional Internet user will have to join, if necessary, the payment of the amount of the shipping costs for the new product if they are higher than those of the initial order and the possible complement of the price of the order.
From then on, M.A.I. undertakes to send the non-professional Internet user the new article chosen as soon as possible.
In case of request for reimbursement indicated in the withdrawal form or if the box for a product exchange is not checked, M.A.I. will reimburse the non-professional Internet user within a maximum of fourteen (14) days, starting from the date on which M.A.I. is informed of the exercise of the right of withdrawal, by re-crediting his bank account (secure transaction) in case of payment by bank card or via Paypal.
All returns must be reported in advance to ACTIVILONG's Customer Service Department, specifying for each request the name, first name, date and number of the order concerned ;
- to send by mail the withdrawal form, to download here
- by mail with acknowledgement of receipt to the following address
LABOMAI Customer Service e-Shop 2 avenue de MONTBOULON ZI du SAUVOY 77165 SAINT SOUPPLETS,
- by phone from Monday to Friday from 10am to 5pm at 09.54.91.60.61
11. Protection of personal data
In application of the modified law 78-17 of January 6, 1978, it is reminded that the nominative data which are requested from the Customer, in particular via the forms, are necessary for the treatment of the order and will be communicated to the service provider(s) in charge of the realization of the order, in particular the carrier and/or any competent authority for the settlement of a dispute between M.A.I. and an Internet user. They may also be used to better know the Internet user and to adapt M.A.I.'s offer to the Internet user's needs.
This data may be communicated to any of the Vendor's partners responsible for the execution, processing, management and payment of orders.
The processing of information communicated through the site meets the legal requirements for the protection of personal data, the information system used ensuring optimal protection of such data.
The Customer has, in accordance with national and European regulations in force, a permanent right of access, modification, rectification, opposition, portability and limitation of the processing of information concerning him.
To exercise these rights, the Internet user must send an e-mail to the M.A.I. e-Shop Customer Service at the following e-mail address: service-clients@shopactivilong.com or a letter to the attention of the ACTIVILONG e-Shop Customer Service at the following address
LABOMAI Customer Service e-Shop 2 avenue de MONTBOULON ZI du SAUVOY 77165 SAINT SOUPPLETS .
These rights can be exercised under the conditions and according to the methods defined on the site accessible here .
12. Responsibility
M.A.I. shall not be held responsible for the non-performance of its obligations due to a case of force majeure in the sense generally accepted by French law and courts or for causes beyond its control.
In any case, the responsibility of M.A.I. is limited to the price of the product sold, except in the case of an imperative legal provision to the contrary.
Furthermore, M.A.I. cannot be held responsible, to the extent permitted by the regulations in force, for any direct damage, particularly immaterial or indirect, which may result from access to the site or from inappropriate use of the products as defined in the article "use of products".
13. Entirety
In the event that one of the clauses of this contract is null and void due to a change in legislation, regulations or a court decision, this will not affect the validity and respect of these general sales conditions.
14. Duration
The present conditions apply throughout the duration of the online services offered by M.A.I..
15. Evidence
The computerized registers, kept on the servers of the company M.A.I. or on those of its hosts, will be considered as proof of communications, orders and payments between the parties.
16. Applicable law
The present conditions are subject to French law. This is the case for the rules of substance as well as for the rules of form.
Under no circumstances does M.A.I. guarantee compliance with local legislation that may be applicable when an Internet user accesses the site from another country.
In case of dispute with M.A.I., not amicably settled within 45 days from the written notification of the dispute by the Internet user, the latter, if he so wishes, may resort to a conventional mediation procedure, in particular with the Commission for Consumer Mediation (Article L 612-1 of the Consumer Code) or with the e-commerce mediation body set up by FEVAD, accessible via the URL (http://www.mediateurfevad.fr/) or any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
To this end, M.A.I. informs you that the Internet user must refer to the mediator within one year of the written notification of the dispute. Failing this, his or her request will be barred.
In the event of a legal dispute, the dispute will be under the exclusive jurisdiction of the competent French court for a dispute between M.A.I. and a non professional.
17. Pre-contractual information - Customer acceptance
The fact that a natural person orders on the site implies full acceptance of these General Terms and Conditions of Sale and the obligation to pay for the Products ordered, which is expressly recognized by the Customer, who waives, in particular, the right to invoke any contradictory document, which would be unenforceable against the Seller.
18. Loyalty program
The loyalty program
The counter of the number of points is triggered from the first purchase on www.https://activilong.com/en/. The points counter is also incremented according to the scale: 1€ of purchase = 1 accumulated point. When the purchase counter reaches a minimum threshold of 50 points collected (50€), the customer benefits from a 10% discount voucher to be used on a next order within one year. After this period, the coupon will be automatically deleted and the counter will be reset to 0. This strictly personal offer is valid only once during the period indicated on the coupon on the total amount of purchases (excluding shipping costs) upon presentation of the promotional code sent by email. This offer cannot be combined with any other current offer or promotion. Under no circumstances may this coupon be transferred or exchanged for cash.
As soon as a coupon is used, the customer's counter restarts at 0.
The loyalty program
19. Sponsorship Program
The sponsorship program
To become a sponsor, you must have placed at least 1 order. You have the right as a sponsor to sponsor up to two people per year. For each person (2 maximum) who indicates you as a sponsor and places an order on our site, you will benefit from a 10€ discount voucher valid for 1 year for each sponsorship to be used on an order from 36 euros of purchase (excluding delivery charges).
This offer cannot be combined with any other current offer or promotion. Under no circumstances may this coupon be transferred or exchanged for cash.
Appendix 1
EXTRACTS FROM THE CIVIL AND CONSUMER CODE
- LEGAL GUARANTEE OF CONFORMITY OF THE CONSUMER CODE
Article L211-4
The seller is obliged to deliver a good in conformity with the contract and is responsible for the defects of conformity existing at the time of the delivery.
He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility.
Article L211-5
To comply with the contract, the property must:
(1) be fit for the purpose ordinarily expected of similar property and, where applicable :
- correspond to the description given by the seller and have the qualities that he has presented to the buyer in the form of a sample or model ;
- have the qualities that a purchaser may legitimately expect, having regard to the public statements made by the seller, by the producer or by his representative, particularly in advertising or labelling ;
2° Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.
Article L211-12
The action resulting from the defect of conformity is prescribed by two years as from the delivery of the good.
- GUARANTEE OF HIDDEN DEFECTS CIVIL CODE
Article 1641
The seller is bound by the warranty for hidden defects of the thing sold which make it unfit for the purpose for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would only have given a lower price, if he had known about them.
Article 1648
The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.
General Terms and Conditions of Use (GTCU)
In order to ensure the confidentiality of data, in accordance with the provisions of the EU Regulation 2016/679 of 27 April 2016 and law n°78-17 of 6 January 1978 relating to data processing, files and freedoms modified on 20 June 2018, the Company MISS ANTILLES INTERNATIONAL makes commitments towards the protection of personal data. This data protection policy aims to inform you about the commitments and practical measures taken by the Company MISS ANTILLES INTERNATIONAL to ensure the respect of your personal data. Finally, we would like to draw your attention to the fact that we may have to make changes to the present charter in order to conform to any new regulation, jurisprudence, editorial, technical or to adapt it to our commercial practices. When we make changes, we will post our updated Privacy Policy online thirty (30) days prior to its implementation to ensure that you are aware of these changes.
On the collection and use of your personal data
1. Website editor
The site is published by the company MISS ANTILLES INTERNATIONAL, SARL, registered in the Trade and Companies Register under the number B 327 235 818, whose headquarters are located at 2 avenue du Montboulon - ZA du Sauvoy - 77165 - Saint-Soupplets
Telephone: (+33) 1 60 61 62 62
E-mail: info @labomai.com
Intracommunity VAT number : FR51 327 235 818 00033
The director of the publication of the Site is: Marie Cheffre
The site is hosted by the company OVH, 2 Rue Kellermann BP 80157 59053 Roubaix Telephone: 09.72.10.01.11
2. Person in charge of the treatment
The information is subject to computer processing for which the company responsible is MISS ANTILLES INTERNATIONAL, registered in the Trade and Companies Register under number B 327 235 818, whose registered office is 2 avenue du Montboulon - ZA du Sauvoy - 77165 Saint-Soupplets represented by Mrs Cheffre.
3. Collection of your personal data on the site ofActivilong
MISS ANTILLES INTERNATIONAL only collects and processes data that is strictly necessary for the purpose for which it is processed.
What data is collected ?
- The identification data of the User: refers to the data that the User fills in particular when creating an account by filling in the registration form, or ordering etc..
This data includes the User's name, date of birth, address, telephone number and e-mail.
- Transaction Data: refers to data that the User provides when subscribing to an online service, such as payment information. The banking data collected is transmitted to third parties who help process and satisfy the User's requests.
- Transaction Data: refers to data that the User provides when subscribing to an online service, such as payment information. The banking data collected is transmitted to third parties who help process and satisfy the User's requests.
- Browsing data: refers to data collected during the User's browsing of the Site, such as the date and time of the connection and/or browsing, the type of browser, the language of the browser and the User's IP address.
4. Purposes of the collection
The treatments implemented by the Company MISS ANTILLES INTERNATIONAL answer an explicit, legitimate and determined purpose.
Your data are processed mainly for the following purposes:
- the management of your registration on the site ;
- access to your account;
- navigation on the site ;
- the reception of the commercial and promotional offers of the Company MISS ANTILLES INTERNATIONAL
- the proposal of offers adapted to the User's interests as they result from his navigation, provided that the User has validated the banner when connecting to the Site.
- management of the invoicing of online orders.
At the time of collection of the Data, the User will be informed whether certain data must be filled in or whether they are optional
The data identified by an asterisk in the registration form are mandatory. Failure to do so may restrict the User's access to the Services
5. Legal basis
The legal basis for collecting and using User Data depends on the Data concerned and the specific context in which MISS ANTILLES INTERNATIONAL has collected such Data.
The Company MISS ANTILLES INTERNATIONAL collects the User's Data when :
- the User has given his consent,
- the data is necessary to perform a contract with the User (for example to provide access to the site)
- when the processing meets the legitimate interests of the Company MISS ANTILLES INTERNATIONAL
6. User information
In accordance with the regulation on personal data, the Company MISS ANTILLES INTERNATIONAL informs you about the processing of personal data that it implements.
Thus, the Company MISS ANTILLES INTERNATIONAL informs you of :
- the identity and contact details of the data controller ;
- the purposes of the processing for which the personal data are intended and the legal basis for the processing ;
- if necessary, the legitimate interests pursued by the Company MISS ANTILLES INTERNATIONAL ;
- recipients of personal data ;
- if necessary, the fact that MISS ANTILLES INTERNATIONAL transfers personal data to a country outside the European Union ;
- the length of time the personal data will be retained or the criteria used to determine that length of time ;
- the existence of the right to ask the Company MISS ANTILLES INTERNATIONAL for access to personal data, the rectification or deletion of such data, a limitation of the processing, the right to object to the processing, the right to data portability as well as the possibility to define the fate of one's data after death ;
- the existence of the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent given prior to the withdrawal of consent ;
- the right to lodge a complaint with a supervisory authority ;
- information on whether the requirement to provide personal data is regulatory or contractual in nature or is a condition for the conclusion of a contract and whether the data subject is obliged to provide the personal data, as well as on the possible consequences of not providing the data ;
- the existence of automated decision making, including profiling, information useful for understanding the algorithm and its logic.
7. Recipients of the data
The Company MISS ANTILLES INTERNATIONAL undertakes to take all the useful precautions, organizational and technical measures appropriate to preserve the safety, the integrity and the confidentiality of the data and in particular, to prevent that they are deformed, damaged or that unauthorized third parties have access to them
MISS ANTILLES INTERNATIONAL will only communicate your personal data to authorized and determined recipients such as
- its staff ;
- its subcontractors to ensure the support and the implementation of services within the framework of the use of the Site ;
- its partners if you have consented to this communication ;
Data may be transferred to countries outside the European Union that have received an adequacy decision from the European Commission or to the United States by complying with the Privacy Shield self-certification mechanism for companies established in the United States that has been recognized by the European Commission as providing an adequate level of protection for personal data transferred by a European entity to companies established in the United States.
In the event that your data is transferred outside the European Union, the data controller guarantees that the transfer is governed by the European Commission's standard contractual clauses or by internal company rules (Binding Corporate Rules) or contractual clauses that the CNIL has previously recognized as guaranteeing a sufficient level of protection for the privacy and fundamental rights of individuals
8. Data retention
The Company MISS ANTILLES INTERNATIONAL keeps your data only for the time necessary for the purposes for which they were collected and in compliance with the legislation in force.
Your data used for commercial prospecting purposes are kept for a maximum of 3 years from the last incoming contact with the data controller.
9. Security
The Company MISS ANTILLES INTERNATIONAL ensures the security of your personal data by setting up a protection of the data reinforced by the use of physical and logical means of security and takes the technical and organizational measures necessary for this purpose.
Security measures include appropriate access control, encryption (where applicable) and regular security assessments.
10. Your rights
In application of the regulation on personal data, you have a right of access, rectification, deletion, limitation of processing, portability and to define the fate of your data after your death in relation to all data concerning you which can be exercised with the Company MISS ANTILLES INTERNATIONAL by e-mail at the following address: service-clients@shopactivilong.com or by mail at the following address
LABOMAI
E-Shop Customer Service
2 avenue du MONTBOULON
77165 SAINT SOUPPLETS
accompanied by a copy of a signed identity document.
You are informed of the existence of a list of opposition to telephone canvassing "Bloctel", on which you can register here: https://conso.bloctel.fr/.
You also have the right to lodge a complaint with a supervisory authority, in France the CNIL, if you consider that the processing of personal data concerning you constitutes a violation of the regulations on personal data.
11. Cookies
The user is informed that, during his visits to the site, a cookie may be automatically installed on his browser.
11.1. What is a Cookie ?
During the consultation of the site or after the opening of e-mails sent by MISS ANTILLES INTERNATIONAL and/or its partners, information relating to your navigation can be recorded in files called "Cookies" installed on your terminal, subject to the choices that you would have expressed concerning the Cookies and that you can modify at any time.
A Cookie is a small text file saved in a dedicated space on the hard disk of your terminal, when you consult an online service thanks to your navigation software. It allows its issuer to identify the terminal in which it is stored, during the period of validity or storage of the Cookie.
Cookies issued on the site or after opening e-mails are used for the purposes described below, for the duration of the validity of the Cookie concerned, subject to your choices resulting from the parameters of your navigation software used during your visit to the site and which you can modify at any time.
Cookies from partner companies of MISS ANTILLES INTERNATIONAL (third party cookies) may be placed on your computer.
Only the issuer of a Cookie is likely to read or modify the information contained therein. Different types of Cookies are used by MISS ANTILLES INTERNATIONAL and its partners, they have different purposes.
11.2. The different types of cookies
We find:
- Strictly necessary cookies ;
- Analytical Cookies ;
- Functional Cookies ;
- Cookies and social network plug-ins (social buttons) ;
- Cookies related to targeted advertising operations.
11.3. ACTIVILONG cookies
When you connect to our site, we may install various cookies on your terminal, subject to your choices, allowing us to recognize the browser of your terminal during the period of validity of the cookie concerned. The cookies we issue are used for the purposes described below, subject to your choices, which result from the settings of your browser software, used when you visit our site.
The Cookies we issue allow us to:
- To establish statistics and volumes of frequentation and use of the various elements composing our site (headings and contents visited, course), allowing us to improve the interest and the ergonomics of our services ;
- To adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal has ;
- To memorize information relating to a form you have filled out on our site (registration or access to your account) or to products, services or information you have chosen on our site (contents of an order basket, etc.) ;
- To allow you to access reserved and personal areas of our site, such as your account, thanks to identifiers or data that you may have previously entrusted to us ;
- Implement security measures, such as requiring you to log in to a content or service again after a certain period of time.
11.4. Third-party cookies
The third party Cookies allow the partners of MISS ANTILLES INTERNATIONAL, during the validity period of these Cookies, in particular to:
- To collect navigation information about the terminals consulting the site ;
- To determine the advertising contents likely to correspond to the centers of interest deduced from the previous navigation of the terminal concerned ;
- To enable statistics, targeting and retargeting, as well as personalization of advertising messages ;
The partners of MISS ANTILLES INTERNATIONAL can, in case of express and preliminary authorization of your part, associate the personal data that we transmit to them with the Cookies deposited on your navigator, and are likely to reach new data such as your IP address, your type or version of navigator or of operating system
Our partners use this information to deliver or enable the delivery of targeted advertisements to you, and to perform analysis, measurement and reporting for marketing purposes and across different channels or platforms. For example, our partners may serve you an advertisement on your browser based on your browsing or consumption habits.
11.5. Your rights
You can withdraw your consent and stop targeting at any time by refusing advertising cookies in your browser or through the ad preference managers offered by the partners or in the unsubscribe links in the emails.
It is the responsibility of each cookie issuer to respond to your desire to exercise your rights, including the right to withdraw your consent to the deposit of cookies on your terminal.
Several possibilities are offered to you to manage the Cookies. Any settings you make may affect your Internet browsing and your access to certain services that require the use of cookies.
You can configure your browser so that Cookies are saved in your terminal or, that they are rejected (systematic rejection or according to their issuer). You can also configure your browser software so that you are offered the option of accepting or rejecting Cookies from time to time, before a Cookie is likely to be recorded in your terminal.
Each browser is configured differently to manage cookies and your choices, and you should refer to your browser's instructions or help screen. This configuration is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding Cookies.
As an indication, and without us being able to guarantee the correct operation, you can find the instructions on the various browsers at the following addresses (temporary or definitive):
- Internet Explorer: on the "Tools> Internet Options" menu, click on the "Privacy" tab, select the desired setting and press the advanced settings. Select "Ignore automatic cookie handling". Mark "Enable" or "Block". We recommend activating the option "Always accept session cookies" to allow for a more optimal browsing experience on our Website ;
- Firefox: on the "Tools> Options" menu, click on the "Privacy" tab. Enable or disable "Accept cookies from the web" or "Tell websites not to track me", depending on your browser version. You can also delete the installed cookies by clicking on the "Delete cookies individually" option ;
- Chrome: on the "Tools> Settings" menu, click on the "Privacy> Content Settings" tab. After selecting the "show advanced settings" option, click on your preferred cookie setting. If you do not want to allow the installation, you can select the option "block data from sites and third-party cookies" ;
- Opera: on the "Settings> Preferences" menu, click on the "Advanced" tab. On the "Cookies" menu select the "Accept traces" or "Never accept cookies" options. If you wish to have a more comprehensive level of control over the cookies that are placed on your computer, we recommend that you select the "Ask me before accepting cookies" option ;
- Safari: on the "Tools> Preferences" menu, click on the "Security" tab. On the "Accept Cookies" menu, select "Always" or "Never". If you have an iPhone, you will need to go to "Settings> Safari" and select whether or not to accept cookies.
11.6. shelf life
Cookies deposited on your terminal are kept for a maximum of 13 months. Once their retention period has expired, the cookies will be deleted.