General Terms and Conditions of Use (GTCU)

1. Changes

M.A.I reserves the right to modify and update the General Conditions of Use. The use of the Website will be subject to the GTU in force at the time of use.

1.6. Personal data / Confidentiality

M.A.I. takes particular care to protect your personal data. The site www. respects the French law on the protection of privacy, personal data and the European regulation on the protection of personal data (RGPD) of 27 April 2016. In accordance with the law n°78-17 of January 6, 1978 relating to data processing, files and freedoms modified on June 20, 2018, M.A.I. informs you about the processing of personal data that it implements. You have the rights of access, query, modification, deletion, rectification of data concerning you. Similarly, you have the right to object to the processing of information and personal data concerning you, which you may exercise for legitimate reasons, as well as the right to object to the use of such data for commercial prospecting purposes. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing of your personal data. To exercise this right, you may write to the Customer Service Department of the ACTIVILONG website, enclosing a copy of your identity card, either by e-mail to: or by post to the following address LABOMAI Customer Service e-Shop 2 avenue de MONTBOULON ZI du SAUVOY 77165 SAINT SOUPPLETS Finally, you have the right to define general and particular directives defining the way in which you intend that these rights be exercised, after your death. You can also refer to the CNIL in order to make complaints, if necessary. We invite you to contact us beforehand at: The information that you communicate to us is intended for M.A.I., for the purpose of managing your requests, and for prospecting. They cannot be communicated to partners without your prior agreement. All information provided during the client's visits to the M.A.I. website is strictly confidential. In no case, its coordinates will be given up, sold or rented other than to carry out a delivery or to answer an injunction of the legal authorities. The information and data concerning each customer are necessary for the treatment of orders and commercial relations developed by M.A.I., and for internal statistical purposes. The personal data that M.A.I. collects are processed, recorded and stored in accordance with the legal provisions in force in France. When a Visitor registers, M.A.I. collects data using the form available in the "my account" section of the Site: last name, first name, title, billing and delivery address, telephone number, e-mail address. When a Visitor consults pages on the Website, M.A.I.'s servers automatically recognize his IP address. The personal data collected by M.A.I. during any visit or order of the Visitor are necessary for the management of his order by M.A.I.. The personal data collected through the Website may be transmitted to partner companies to enable the delivery of orders, the detection of fraudulent payments and the management of marketing operations organized by M.A.I. This data may be used, subject to the rights exercised by the Visitor, in order to inform him by e-mail of products, services and offers proposed by M.A.I. M.A.I. may also collect statistical information in order to know how Visitors use the Website (frequency of consultation of the various pages of the Website, sales statistics and origin of the Website's Visitors, etc.). Information relating to the Visitor's profile is kept by M.A.I. and will only be used internally to carry out market research in particular, unless the Visitor indicates otherwise.

1.7. ask for a review / Verified Reviews by Net Reviews

Following his order on the Site, the customer receives an automated e-mail from Avis Vérifiés by Net Reviews, an independent organization mandated by M.A.I to collect the opinions of its customers online. He is free to answer or not to this solicitation. This collection of opinions relates to the personal purchasing experience of the customer (ease of navigation, respect of the preparation or delivery times of the parcels...) as well as on the ordered products (quality of the formulas, results obtained...) and allows M.A.I. to collect information allowing the implementation of improvements of the service and the products it proposes. Any justified and contextual opinion, whether positive or negative, is published and can be consulted at any time online via the Verified Opinions widget located at the bottom left of the Site. Avis Vérifiés by Net Reviews is AFNOR certified and thus undertakes, within the framework of its activities and in accordance with the legislation in force in France (Law No. 78-017 of January 6, 1978 relating to data processing, files and freedoms (known as the Data Protection Act) and in Europe (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD), to ensure the protection, confidentiality and security of the Personal Data of persons benefiting from the services and/or products of AFNOR Group entities, as well as to respect their privacy. For more information on AFNOR certification, please consult this link: For more information on the Avis Veriés by Net Reviews privacy policy, please consult this link:

1.8. Use of cookies

The visitor declares that he/she accepts the possibility for the website editor to use the cookie technique in accordance with the following policy (see paragraph 4. Cookie policy)

1.9. Hypertext links

The Site may include links to other websites or other Internet sources. Insofar as M.A.I. cannot control these external sites and sources, M.A.I. cannot be held responsible for the availability of these external sites and sources, and bears no responsibility for their content, advertising, products, services or any other information or data available. In addition, ACTIVILONG shall not be liable for any damages or losses incurred or alleged to have been incurred as a result of relying on any such content, advertising, products, services, or other information or data available. In addition, M.A.I. shall not be liable for any damages or losses, actual or alleged, resulting from reliance on or use of the content, goods or services available on such external sites or sources. Any creation of links to the M.A.I. website, any framing of the website, and more generally any use of an element of the website, is subject to the prior and express authorization of M.A.I., which may be cancelled at any time at its sole discretion. M.A.I. reserves the right to request the removal of any link to the Site that has not been, or is no longer authorized and to request damages as compensation for the harm suffered.

1.10. visitor behavior

Each Visitor must use the Internet responsibly, with respect and courtesy for the rights of other Internet users. In this respect, the Visitor, by accessing the Site, is prohibited from - upload to the Site, post, e-mail or transmit by any other means any content that is illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, immoral, invasive of a person's privacy, obnoxious or racially, ethnically or otherwise objectionable; - upload to the Site, post, email or otherwise transmit any material that contains software viruses or other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; - disrupt or interrupt the Site or servers or networks connected to the Site, or violate any requirements, procedures, rules or regulations of networks connected to the Site; - attempt to interfere with the service of any user, host or network, including, but not limited to, exposing the Site to a virus, creating a flood, flooding the server, overloading the e-mail system or forging any TCP/IP packet header information or any part of the header information in any e-mail; - access data not intended for the Visitor or enter a server/account that the Visitor is not authorized to access; - attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; - impersonate another person; - conduct an activity or incite a third party to conduct an illegal activity or any other activity that would infringe the rights of M.A.I., its suppliers, partners, distributors, advertisers or any other Visitor; - transmit or transfer (by any means whatsoever) information or software derived from the Site, in particular to other countries or to certain foreign nationals in violation of a national or international law or regulation. Recognizing the global nature of the Internet, each Visitor agrees to comply with all local and international rules and procedures regarding online behavior and acceptable content, including all applicable laws regarding the transmission of technical data. At any time and for any reason, M.A.I. may terminate, without notice, the Visitor's use of the Website or any of ACTIVILONG's services for any conduct that violates these terms of use. M.A.I. reserves the right to claim damages from the Visitor in the event of prejudice and non-compliance with the general conditions of use of the Website.

2. Access and operation of the Site

3. Cookie Policy

3.what is a cookie ?

3.2. What is the purpose of cookies ? do I disable cookies ?

3.4. M.A.I. cookies

3.5. Cookies issued by third parties

4. Applicable law and competent courts

5. Mediation

In case of dispute with M.A.I., not amicably settled within 45 days from the written notification of the dispute by the Internet user, the latter, if he so wishes, may resort to a conventional mediation procedure, in particular with the Commission for Consumer Mediation (Article L 612-1 of the Consumer Code) or with the e-commerce mediation body set up by FEVAD, which is accessible via the URL, or to any alternative method of settling disputes (conciliation, for example) in the event of a dispute. To this end, M.A.I. informs you that you can refer to the mediator within a period of one year from the written notification of the dispute. If you fail to do so, your request will be barred. In case of legal dispute, the dispute will be under the exclusive competence of the French courts competent for a dispute opposing M.A.I. to a non professional.