Policy page


M.A.I reserves the possibility to modify and update the General Terms of Use. The use of the Website will be subject to the GTCs in force at the time of use.

M.A.I. pays particular attention to the protection of your personal data. The site www.activilong.com respects the French privacy law, personal data and the European Regulation on the Protection of Personal Data (GDPR) of 27 April 2016. Pursuant to Act No. 78-17 of 6 January 1978 on computers, files and freedoms amended on 20 June 2018, M.A.I. informs you about the personal data processing it implements. You have the right to access, interrogation, modification, deletion, rectification of the data concerning you. Similarly, you have a right of opposition to the processing of your personal information and data, which you can implement for legitimate reasons, as well as a right of opposition to the use of this data for commercial prospecting. You have the right to withdraw your consent at any time without prejudice to the legality of processing your personal data. To exercise these rights, you can write to the Customer Service of the ACTIVILONG website by attaching a copy of an identity document or by e-mail to: service-clients@shopactivilong.com or by postal mail, at the following address: LABOMAI Customer Service e-Shop 2 avenue de MONTBOULON ZI du SAUVOY 77165 SAINT SOUPPLETS Finally, you have the right to define general and specific guidelines defining how you intend to exercise these rights after your death. You can also enter CNIL to form claims, if any. We invite you to contact us in advance at: service-clients@shopactivilong.com. The information you provide to us is to M.A.I., for the purpose of managing your requests, and prospecting. They cannot be communicated to partners without your prior agreement. All information provided during customer visits to the website M.A.I. are strictly confidential. In no case will its contact information be sold, sold or leased otherwise than to make a delivery or to respond to an injunction of the legal authorities. Information and data concerning each client is required for the processing of orders and trade relations developed by M.A.I., and for internal statistics. Personal data only M.A.I. collection is processed, registered and stored in accordance with the legal provisions in force in France. When registering a Visitor, M.A.I. collects data using the form available from the Site's "My Account" enclosure: name, first name, civility, billing and delivery address, telephone number, email address. When a Visitor consults pages on the Website, servers M.A.I. automatically recognize its IP address. Personal data collected by M.A.I. during any visit or order of the Visitor are necessary for the management of its order by M.A.I.. Personal data collected through the Website may be transmitted to partner companies to allow the delivery of orders, the detection of fraud to means of payment and the management of marketing operations organized by M.A.I. This data may be used, subject to the rights exercised by the Visitor, to inform the Visitor by e-mail of the products, services and offers proposed by M.A.I. M.A.I. may also collect statistical information in order to know the use that Visitors make of the Website (frequency of consultation of the various pages of the Website, sales statistics and origin of the Visitors of the Site, etc.). Information on the Visitor's profile is retained by M.A.I. and will be used only internally to conduct market studies, unless otherwise specified by the Visitor.

Following its order on the Site, the customer receives an automated email from Avis Verified by Net Reviews, an independent organization mandated by M.A.I to collect customer reviews online. It is free to respond or not to this request. This collection of opinions focuses on the customer’s personal purchase experience (e.g., ease of navigation, compliance with the deadlines for the preparation or delivery of the parcels...) as well as on the products ordered (quality of the formulas, results obtained...) and allows to M.A.I. to collect information for the implementation of improvements in the service and the products it proposes. Any justified and contextual notice, whether positive or negative, is published and accessible at any time online via the Verified Notice widget located at the bottom left of the Site. Notice Verified by Net Reviews is AFNOR certified and is thus committed, within the framework of its activities and in accordance with the legislation in force in France (Law No. 78-017 of 6 January 1978 relating to computers, files and freedoms (known as the Computer and Liberty Act) and in Europe (Regulations (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 concerning the protection of natural persons in respect of. For more information on the AFNOR certification, please consult this link: http://groupe.afnor.org/RGPD-AFNOR/Charte-protection-des-donnees-personnelles-et-de-la-vie-privee-AFNOR-CERTIFICATION.pdf For more information on the privacy policy of Verified Notice by Net Reviews, please consult this link: https://www.avis-verifies.com/index.php?page=mod_regles_confidentialites

The visitor declares to accept the possibility for the website publisher to use the cookie technique in accordance with the following policy (see paragraph 4. Cookie Policy)

The Site may include links to other websites or other Internet sources. To the extent M.A.I. cannot control these sites and external sources, M.A.I. may not be held liable for the availability of these sites and external sources, and bears no responsibility for their content, advertisements, products, services or any other information or data available. In addition, ACTIVILONG shall not be liable for any proven or alleged damages or losses arising from the confidence given to the content, advertisements, products, services or any other information or data available. Plus, M.A.I. shall not be liable for any proven or alleged damages or losses arising from the confidence given to the content, goods or services available on or used on these sites or external sources. Any creation of links to the Website M.A.I., any guidance (framing) of the Site, and more generally any use of any component of the Site, is subject to the prior and express authorization of M.A.I., which may be cancelled at any time at its sole discretion. M.A.I. reserves the right to request the deletion of any link to the Site that would not have been, or would no longer be authorized, and to seek damages in compensation for the damage suffered.

Each Visitor must use the Internet with respect and courtesy in respect of the rights of other Internet users. As such, the Visitor, by accessing the Site, inter alia, prohibits: - download to the Site, post, send by e-mail or transmit by any other means illegal, harmful, threatening, insulting, harassing, delict, defamatory, vulgar, obscene, contrary to good morals, impairing the privacy of a person, odious or disparaging or otherwise; - download to the Site, display, send by e-mail or transmit by any other means any element containing software viruses or other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or any telecommunications equipment; - disrupt or interrupt the Site or servers or networks connected to the Site, or violate the requirements, procedures, rules or regulations of networks connected to the Site; - try to undermine the service of any user, host or network, which includes, without completeness, the fact of exposing the Site to a virus, creating a saturation, flooding the server, saturating the email messaging or falsifying any header of the TCP/IP protocol information package or any part of the e-mail header information contained in any part of the header's information; - access data that are not intended for the Visitor or enter a server/account to which the Visitor is not authorized to have access; - attempt to probe, scrutinize or test the vulnerability of a system or network, or to defraud security or authentication measures without receiving authorization; - usurp the identity of another person; - conduct an activity or incite a third person to conduct an illegal activity or any other activity that would infringe on the rights of M.A.I., its suppliers, partners, distributors, advertisers or any other Visitor; - transmit or transfer (by any means) information or software derived from the Site, including to other countries or to certain foreign nationals in violation of a national or international law or regulation. By recognizing the global nature of the Internet network, each Visitor undertakes to respect all local and international rules and procedures relating to online behaviour and acceptable content, including all existing laws relating to the transmission of technical data. At any time and for any reason, M.A.I. may implement any means to stop, without notice, the use of the Website by the Visitor or any of the ACTIVILONG services for any conduct that violates these conditions of use. M.A.I. reserves the right to claim damages to the Visitor in the event of injury and non-compliance with the general terms and conditions of use of the Site.

In case of dispute with M.A.I., unresolved to amicable within 45 days of the written notification of the dispute by the User, if he wishes, may resort to a treaty mediation procedure, including with the Consumer Mediation Commission (Article L 612-1 of the Consumer Code) or with the e-commerce mediation proceeding established by the FEVAD accessible via the URL http://www.mediateurfevad.fr/ or alternative dispute resolution (e.g., reconciliation) in case of dispute. To this effect, M.A.I. informs you that you may refer the mediator within one year of the written notification of the dispute. Otherwise his request will be forclose. In the event of a judicial dispute, the dispute shall be the exclusive jurisdiction of the competent French courts for an opponent dispute M.A.I. to a non-professional.